Columbus Grove Pool Reopening Policy
The following policy is intended to facilitate the reopening of the pool facilities within the Columbus Grove Community. The pools will reopen on Wednesday, June 17, 2020. This policy has been developed in accordance with applicable County Health Department guidelines for the reopening of “Multi-Unit Housing Pool Facilities”.
The Board of Directors and management staff would like to thank you for your patience as we roll out this reopening plan. We ask for your cooperation as we all adjust to this new normal. Please understand that these rules and procedures are temporary. The Association’s top priority is the health and safety of all residents. We hope this plan will allow for fun and safe use of the Association’s pool areas, but it will take all of us working together as a Community to ensure we are successful. Your adherence to these rules is greatly appreciated.
Hours of Operation
The general hours of operation for the pool facilities will be daily (Monday – Sunday) from 8 a.m. to 5 p.m. The following schedule will be implemented for pool use:
  • 8 a.m. – 8:30 a.m. Lap Swimming (Group 1)
  • 8:30 a.m. - 9 a.m. Lap Swimming (Group 2)
  • 9 a.m. – 10 a.m. Senior Use Only (60+)
  • 10 a.m. – 11 a.m. Closed for Cleaning
  • 11 a.m. – 1 p.m. General Use (Group 1)
  • 1 p.m. – 2 p.m. Closed for Cleaning
  • 2 p.m. – 4:45 p.m. General Use (Group 2)
Reservation System
Residents may logon to the Association website starting on Tuesday, June 16, 2020 at 9 a.m. to begin making reservations. To begin, click on the “Members” dropdown from the menu at the top of the page. Next, click on “RSVP” which will take you to the various sessions and dates available to register for at both pool locations. One week at a time will be posted.
All residents are encouraged to make a reservation to ensure their ability to use the pools. A maximum of three (3) reservations may be made in any seven (7) day period per household. Residents may use the pool without a reservation on a walk-in, first-come first-serve basis. However, please understand there is no guarantee without a reservation that the pool will be available for use, as the maximum capacity of pool users is limited.  
User Capacity
Initially, the pool facilities will operate at 25% normal capacity. This number may be changed over time. It is the intention of the Association to increase the capacity over time. However, the determination as to an increase or decrease in capacity will be made based upon directives from governmental authorities and appropriate use by residents adhering to the rules and guidelines.
Spa and Wader Pools
Spa and wader pools will be limited to one household at a time.
Restrooms will be limited to one household at a time. Please be respectful and ensure the restrooms are not currently in use prior to entry.
Showers are currently closed.
BBQ Areas
The barbeque areas are currently closed.
Pool Furniture
Pool furniture is currently not available for use. Residents are encouraged to bring their own folding chairs to use. Residents are responsible for any damage caused to the pool deck by their folding chairs.
Overview of Use
Residents who wish to use the pool are encouraged to log in to the Association’s website and make a reservation. Reservations can be made for lap swimming only, senior use time, or for one of the two general use times. Residents may use the pool without a reservation on a walk-in, first-come first-serve basis based upon the maximum capacity.
A pool attendant will be stationed at the single-entry gate. Upon arrival, all users will be required to fill out a liability waiver prior to using the pool. Once inside, all users shall be required to adhere to the Temporary Facility Use Rules which shall be posted.
Specific Use Guidelines
  • Lap Swimming - During lap swimming time, residents will be permitted to swim in one of the designated lanes.
  • Senior Use - During senior use, only residents aged 60 or older may use the pool.
  • General Use - During general use time, users shall be required to maintain proper social distancing while swimming and/or lounging on the pool deck.
Social Distancing, Hygiene, and Other General Safety Guidelines
  • Users should maintain a safe distance of 6 feet or greater from other users.
  • Users should wash their hands frequently with soap and water.
  • Users should bring and use hand sanitizer (minimum of 60% alcohol) before and after encountering any touchable surface.
  • Users should bring disinfectant wipes and wipe down any touchable surfaces in the pool before and after contact.
  • Users should cover their coughs and sneezes and should avoid the pool area if they are experiencing symptoms of illness including a fever of 100℉ or above, sore throat, runny nose, chills, sneezing, coughing, abdominal pain or diarrhea.
  • Residents should wear a cloth face covering when traveling through common areas of the property where it may not be possible to maintain physical distancing, including to and from the restroom.
Disinfection Plan
  • Designated Party.  West One Property Services is the designated party responsible for completing the disinfection tasks at both pool facilities.
  • Cleaning Schedule.  Cleaning of the pool areas will take place daily, from 7 a.m. – 8 a.m., 10 a.m. – 11 a.m., and 1 p.m. – 2 p.m.
  • Frequently Touched Surfaces.  The frequently touched surfaces that will be cleaned include the restroom door handles, light switches, toilets, faucets, dispensers, gates, latches, tables, vending machine, and pool handrails.
To download a copy of this policy, click here: Columbus Grove Pool Reopening Policy
Management Office Hours/Contact Info
The Property Management office is currently closed to walk-in traffic, however it is fully operating onsite. Staff will be available by email & telephone during regular business hours, Monday thru Friday from 8am-5pm and on Saturdays and Sundays from 8am-5pm.
Emailing will be the preferred and faster way to communicate your needs and/or concerns.
General Manager, Fatima Lahouty:
Assistant Manager, Michelle Phillips:
Weekend Facility Monitors, Debra Osorio & Jennifer Hwang:
Otherwise, you may still call the office at (949) 726-0720. If you leave a message, your phone call will be returned as soon as possible. If it is after hours, please call (800) 408-2242.
Call Patrol Masters at (877) 648-0602 for general security concerns; however, in the event of an actual emergency always call 911. 
You may also use this website for information or answers to frequently asked questions (FAQ). Click on the Members dropdown from the Menu at the top of the page for various documents and additional resources.
Do You Live In a Sub Association?
See below for your property management information:
Ainsley Park Association – Michele Rossi
Phone: 949.535.4538
Clarendon Association – David Kelley
Phone: 949.535.4531
Kensington Court Association – Morgan Bomboy
Phone: 714.557.5900
Savannah Association – Eric Fordyce
Phone: 949.330.6350

Welcome to Columbus Grove!  Here at Columbus Grove we continue to build strong community connections that grow. On every street, in every amenity and in the spirit of pride that courses through this community, Columbus Grove celebrates its heritage and continues the legacy of Tustin and Irvine’s founding fathers by providing today’s families with a vibrant place to live and thrive.
Columbus Grove enjoys an ideal place on the map: Central Orange County! From here you can easily access John Wayne Airport, major freeways, booming employment centers, and an array of entertainment destinations, including The Market Place, Irvine Spectrum, South Coast Plaza and Fashion Island.
Inspired by the beauty of Columbus Tustin’s prolific sycamore trees, Columbus Grove pays homage to a simpler way of life. The suburban streets celebrate the area’s agricultural past with signature heritage trees in front of historically designed homes. From authentic craftsman and California Bungalow, to farmhouse and Colonial Revival styles, and more, Columbus grove is a beautiful blend of architectural favorites.
We are more than a master planned community; Columbus Grove’s close knit appeal can be attributed to its well-planned social infrastructure. With an interactive website it’s easy to stay connected.

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