IMPORTANT POOL UPDATE:
Dear Columbus Grove Homeowners and Residents,
Due to the California statewide stay at home order and the OC Health Department which issued a directive prohibiting any public or private gatherings which includes all public pool areas, the pool will be closed for an indefinite amount of time.
Our pool technicians have been instructed to shut off all pool and spa heaters at this time since 1) they will not be used and 2) to slow the growth of any pathogens in the water. Official notices by the County Health Officer have been posted at the Grove House (Tustin) and Sweet Shade (Irvine) locations.
During this time, the facilities will be maintained to the standards of the OC Health Department, and as such we will continue to service all pools and spas in accordance with these regulations. The Health Department will continue to perform their inspections as usual and we will maintain the facilities consistent with the regulations governing the maintenance of these facilities.
We will be keeping tabs on the situation and updating the community once we receive new information. Thank you for your patience and understanding as we all weather this unprecedented season together making the safety and well-being of our families and community our top priority.
IMPORTANT GROVE HOUSE LOBBY, GREAT ROOM & MANAGEMENT OFFICE UPDATE:
Dear Columbus Grove Homeowners and Residents,
Due to the California statewide stay at home order, Columbus Grove will be closing the entrance to the Grove House Lobby and Management Office. We will also be putting a hold on any Great Room Rentals until further notice. If you have a pending rental reservation in place, management will be contacting you to discuss postponing your event for a later date or if you wish to cancel.
As a safety precaution to our staff and to our community, Property Management will be working primarily from home until further notice. However, General Manager, Fatima Lahouty and Assistant Manager, Michelle Phillips will still be available to provide you with excellent customer service by email & telephone during regular business hours, Monday through Friday from 8am-5pm. (The office will be closed on Saturdays and Sundays until further notice.)
Emailing will be the preferred and faster way to communicate your needs and/or concerns.
General Manager, Fatima Lahouty: firstname.lastname@example.org
Assistant Manager, Michelle Phillips: email@example.com
Otherwise, you may also call the office at (949) 726-0720. If you leave a message, your phone call will be returned as soon as possible. If it is after hours, please call (800) 408-2242. Call Patrol Masters at (877) 648-0602 for general security concerns; however, in the event of an actual emergency always call 911. You may also visit our website columbusgrovehoa.com for various documents and additional information you may be seeking.
Dear Columbus Grove Homeowner or Resident,
As the COVID-19 situation around the U.S. and the world continues to evolve rapidly, we remain fully committed to the health and safety of our residents. We share your concerns and are doing what we can to defend against the potential spread of this virus to our community. The everyday actions we all take can have meaningful impact on COVID-19 defense.
Temporary suspension of resident events and Great Room rentals. Although we'll miss connecting with our residents at events, we must comply with the statewide stay at home order and cancel/postpone group gatherings at this time. This includes the Spring Eggstravaganza scheduled for 4/11/2020 and Yoga classes that are held weekly in the Great Room. We will also be putting a hold on any Great Room rentals until further notice. If you have a pending rental reservation in place, management will be contacting you to discuss postponing your event for a later date or if you wish to cancel.
We're enhancing our daily cleaning regimen.
Per the advice of local health departments and the CDC
, we have increased the frequency of common-area cleaning in our community, with emphasis on bathrooms, door handles, tables, desks and other high-touch surfaces.
The Grove House lobby and management office will not be open to the public. Although our office will physically be closed, it will still remain open and staffed during regular business hours (Mon-Fri, 8am-5pm). We recommend that you email General Manager, Fatima Lahouty at firstname.lastname@example.org, or her assistant, Michelle Phillips at email@example.com, to help you with your requests or concerns. When possible, applications and documents can abe emailed or mailed to 16601 Sonora St., Tustin, CA 92782. If you wish to call the office at (949) 726-0720, you may leave a message and your phone call will be returned as soon as possible. If it is after hours, please call (800) 408-2242. Call Patrol Masters at (877) 648-0602 for general security concerns; however in the event of an actual emergency always call 911. You may also visit our website columbusgrovehoa.com for various documents and additional information you may be seeking.
Be a considerate neighbor in common-area spaces. As Californian residents are under the stay at home order and many are working from home and have children that are not in school, many people/families are going for walks and still using amenity spaces. We would highly discourage the use of the basketball courts and community parks if gathering in these places would exceed 10 people. If you are in these spaces, please practice appropriate social distancing, by keeping at least 6 feet between yourself and others. Extend patience and understanding to your neighbors in these potentially populated spaces.
We'll get through this together. While no actions can completely eliminate the possibility of illness, please know we are working as a united team to keep our community as clean & safe as possible. We appreciate all you are doing to look out for each other in these unprecedented times, which call for extra discipline, patience, consideration and restraint. With all of us working together, we can help slow the spread of this virus and stay safe and healthy. We will continue to monitor the situation with advice from health officials, and keep you informed along the way.
The Columbus Grove Board of Directors & Property Management